Service providers with a fixed base within the customer's premises

To improve a process means primarily to avoid wasting resources, money and time by finding the right way to achieve the desired result.

Preliminary analysis

  • Engaging with those who are working and responsible for the process
  • Analyzing the systems in use
  • Verifying the integrity and reliability of the data stored
  • Knowing the delivery time
  • Understanding the legislative and contractual terms associated with the process
  • Ensuring that there is a consistency between the interpretation of the process and its actual execution

EVALUATION OF THE PRODUCTION PROCESSES

  • Auditing/Inspection activities
  • Implementing of methodologies (Control Plan)
  • Preparation and sharing of recovery plans with the customer

PROCESS
CONTROL

  • Classification of product/process characteristics
  • Monitoring characteristics
  • Objective characteristics
  • SPC characteristics
  • Verification of capabilities